Integration of Direct Line remains on track.

The company also highlighted digital upgrades.

The companies are now offering critical illness coverage.

The transaction also gives Aviva broader access to training through The Flood School.

Aviva’s approach centers on using generative AI to streamline medical evidence review.

This will increase Aviva’s existing access to the world’s largest commercial lines market.

The Aviva app will be available soon at www.chatgpt.com.

It is designed to assess how individuals feel about their financial situation using confidence-based questions rather than complex financial data or income inputs.

The insurer now serves more than 25 million customers.

Aviva invests in HYKE to support US expansion.

The insurer has also introduced a new fast-track option for 2026.

Coverage is available exclusively through Lloyd’s brokers and was rolled out on a phased basis beginning January 1, 2026.

Tata Consultancy Services subsidiary Diligenta, to manage an additional 1.1 million Aviva policies in the UK and enable enhanced customer experience.

Aviva will use Percayso’s vehicle data enrichment solutions in its pricing, underwriting and claims operations.