Zurich Australia appoints new Head of SME

Zurich Australia  announced the appointment of James Garrett to the position of Head of Small and Medium Enterprises (SME) for General Insurance in Australia & New Zealand.

Mr Garrett has worked with Zurich for more than 12 years, holding various positions in SME underwriting including most recently as a Digital Portfolio Manager with responsibility for a large portfolio of SME customers.

The announcement follows the appointment of Theo Pitsikas to the newly created role of Head of SME, APAC.

“I am very pleased to welcome James to lead Zurich’s SME team, where he will be responsible for evolving our customer offering, engaging closely with brokers and accelerating technological investment. James brings a wealth of SME experience and understanding to this role, including more than a decade of developing local broker relationships. This will bring both continuity and a fresh perspective as we seek to further advance our proposition and competitive position.” – Alex Morgan, Head of General Insurance, Zurich.

The appointments are effective from June 16, 2025. Mr Garrett will continue to be based in Sydney. Mr Pitsikas will relocate from Australia to Singapore.