Mercedes-Benz Financial Services Australia, Zurich launch car insurance

Mercedes-Benz Financial Services Australia and Zurich Australia have launched Mercedes-Benz Elite Motor Insurance, a comprehensive motor insurance product for personal and commercial Mercedes-Benz vehicles.

Available through authorized Mercedes-Benz agents from July 1, the product covers passenger and commercial vehicles, including combustion, hybrid, and electric models.

The policy includes finance gap cover of up to 30% above the vehicle’s agreed or market value in the event of a covered total loss, repairs through authorized Mercedes-Benz repairers using genuine parts, and new vehicle replacement for eligible vehicles.

Other features include standard hire vehicle cover for not-at-fault and theft claims, with optional coverage for at-fault hire vehicles, excess-free windscreen replacement, and tyre and rim damage. Electric vehicle benefits include coverage for certain charging-related damage and liability protection of up to AU$10 million.

The product is integrated into Mercedes-Benz Australia’s insurance portal and uses Zurich’s proprietary underwriting technology to automate the application process.

“The launch of this new proposition represents a seamless motor insurance experience for Mercedes-Benz customers by creating a fully integrated, digital and efficient process from initial application through to claims,” said Alex Morgan, Head of General Insurance at Zurich Australia.

Janelle Wall, Head of Insurance Services at Mercedes-Benz Financial Services Australia, said the new offering provides customers with “a robust and digitally supported insurance solution” that reflects the company’s commitment to service and convenience.