Sedgwick launches on-scene response unit for trucking claims

Sedgwick has introduced a 24/7 Accident Response Team for commercial trucking claims, deploying adjusters directly to accident scenes to manage losses from the outset.

The service focuses on early intervention, real-time documentation, and evidence preservation to reduce claim severity, litigation risk, and cycle times.

The team integrates with Sedgwick’s broader claims platform and supports carriers, fleets, MGAs, and self-insureds, while coordinating services such as appraisals, accident reconstruction, and environmental assessments.

The move targets a key pain point in trucking claims, where delays in the first hours after an incident often lead to higher costs and disputes.