Pand.ai develops chatbot for Great Eastern Life
AI startup Pand.AI has announced the official launch of its latest AI engine, TE01.
Established in 2016, the company has a partnership in place with Great Eastern Life Singapore to build an AI chatbot for agents to obtain intel on policy and claim status.
“A key objective for us was to build the best chatbot for our financial representatives and customers and to take financial advisory to the next level, thus we wanted to work with a deep-tech solution provider that has the best technology and the most experience in the insurance domain. We were impressed by Pand.ai‘s state-of-the-art TE01 engine. Since GERICA made its debut in April, we have seen very high satisfactory score and deep engagement between the chatbot and our pilot group of users, with some financial representatives asking GERICA hundreds of questions in a week.” – Tan Meng Siong, Senior Vice President of Digital Transformation at Great Eastern.