Jewelers Mutual’s commercial clients to enjoy virtual inspections
Wisconsin-based jewelry insurer Jewelers Mutual is offering commercial customers remote inspection capabilities using the camera on their smartphones.
With virtual inspections, Jewelers Mutual can validate customer information submitted on the insurance application and provides an alternative to a paper application at renewal. In addition, these capabilities provide better insights on risks to help customers prevent losses and also facilitates the claim process.
“The convenience that comes from being able to conduct inspections virtually enhances jewelers’ ease of doing business by being able to choose the time that works best, without the need to schedule with a third-party vendor. The insurance-specific computer vision technology automatically documents risks or hazards, property features, materials and more with strict privacy and security measures in place.”
According to a statement made by John Fierst, Jewelers Mutual vice president of commercial lines, the information gained from these ‘virtual inspections’ has strengthened underwriting, while supporting data integrity and insurance-to-value initiatives within an efficient, customer-centric application.
Last year, the company announced it will be using similar technology geared towards working with personal lines policyholders.