FileTrac to integrate HOVER into its claims management system

FileTrac, a claims management system, has announced a partnership with HOVER. Through this partnership, FileTrac will integrate HOVER’s technology into its CMS, providing its customers with the ability to access accurate measurements, up-to-date property photos and 3D visualizations, dramatically improving the customer experience.

“Our vision at FileTrac is to reduce overall claim costs and transform our business to lead the new era of digital transformation in the insurance claims industry. We are excited to partner with HOVER who is leading the charge of this new era with their 3D technology to measure and estimate exterior home damage.” – FileTrac CEO Jim Everett.

With the integration of the HOVER technology, independent adjusting firms and carriers using FileTrac can increase the number of property claims they take on while receiving more detailed and accurate measurements, including the total living area down to the inch.

“Many of our customers have been asking for this integration for some time, and we’re excited to lead the way for the industry with FileTrac, and continue this momentum for the industry. With this integration, it will be easier for adjusters using HOVER to receive assignments, manage billing, and do reporting and analytics.” – Kevin Reilley, Executive Vice President at HOVER .

FileTrac customers will receive a full report of accurate measurements in PDF form and an AI-derived 3D sketch of the property that can be stored in the FileTrac system and be accessed at any time in the claims or reinspection process.

“The FileTrac and HOVER integration is another example of FileTrac’s continuing efforts to improve the adjuster’s organization and efficiency in claims management through the exploration of new opportunities. The integration provides the ability to order, receive and review the HOVER data directly within FileTrac which will lead to a greater scope accuracy and improved cycle times which will generate greater customer satisfaction.” – George A. Burgee, Executive General Adjuster at Johns Eastern Company, Inc.