The companies have announced the launch of 1st CENTRAL Connect, a telematics-based insurance product that provides 1st CENTRAL customers with safe driving discounts at renewal and guidance on making a claim if it detects a crash.

Claims automation is an integral part of the customer lifecycle and is becoming increasingly sought after. Consumers now expect a personalized and convenient experience from their insurance providers, one with that’s digital-first with more self-service and digital claims processes.

In a telematics program, insurers are able to update driving data over time to better match rate to risk.

Telematics-based solutions equip fleet managers with unbiased driving information through real-time reporting via dashboards.

Although the risk of texting, and more generally, hand-held phone motion while driving is well documented, recent telematics-based research indicates that both handheld and hands-free calls while driving also correlate to losses.

Recent research shows that the auto insurance market is ready for connected insurance, and now is the time for carriers and independent agents to capitalize on it.

Telematics programs are all about improving driving behavior, and recent research shows that users who are more frequently engaged in their programs are more likely to undergo habitual, long term driving improvements.

In the age of modernized insurance, more and more carriers are adopting telematics programs that offer personalized, behavior-based policies and automated claims services.