Hiscox grows US premiums 8.4%, starts advertising on an LLM
Hiscox reported US insurance contract written premiums of $791.6 million for the first nine months of 2026, up 8.4% from a year earlier.
US digital partnerships and direct premiums rose 10.1% to $491.4 million.
The carrier is now advertising on “a leading” large language model as customer search and buying habits evolve. It did not name the platform.
The insurer also launched an AI-native portal for US direct customers during the third quarter, adding self-service capabilities. An AI-assisted submission-to-quote tool improved quoting speed by around 75% in terrorism and architects and engineers insurance and helped improve the quote-to-bind ratio. Hiscox is rolling the tool out more broadly across Retail.
US broker premiums increased 5.8% to $300.2 million, supported by expansion into life sciences and technology startups, growth in allied healthcare and improved retention.
Group premiums rose 9.5% to $4.44 billion. Retail premiums increased 9.1% in constant currency to $2.25 billion, and Hiscox maintained its full-year Retail growth target of 9%.
Phil Withey was appointed group chief information officer after joining Hiscox in 2025 as chief technology officer of its London Market business.
