Jewelers Mutual CEO Scott Murphy to retire at the end of 2026
Jewelers Mutual announced that Chief Executive Officer Scott Murphy will retire at the end of 2026, following twelve years of leadership that fundamentally reshaped the company and its place in the industry. Mike Alexander, currently serving as President, will succeed Murphy as President and CEO effective January 1, 2027. Murphy will continue to serve as a member of Jewelers Mutual’s board of directors.
Murphy joined Jewelers Mutual as CEO in January 2015 to lead a company with more than a century of heritage and a clear opportunity to lead it into a new era. Over the next twelve years, he did exactly that, expanding the company’s scope from specialty insurer to a diversified platform of insurance and non-insurance businesses built on technology, data analytics, and business-enabling solutions, serving more than two million customers across the United States and Canada. Last year, the company expanded into Australia with the acquisition of Jewellers Loop.
Alexander joined Jewelers Mutual in 2015 and for the past eleven years has contributed to a company evolution that is still accelerating. With a deep understanding of the company’s strategy, culture, operations, and competitive position, he was promoted to President in 2025, putting him at the center of executing the company’s next phase.
As President, Alexander worked closely with Murphy to translate the company’s long-term strategy into day-to-day execution, partnering with teams across the organization to bring innovations like the JM® Care Plan to market and to guide the successful integration of Jewellers Loop after its acquisition. His operational leadership has positioned Jewelers Mutual to build on its momentum in the years ahead. As CEO, he will focus on accelerating the company’s expansion into new markets, deepening its digital and technology capabilities, and broadening its portfolio of solutions for jewelers and consumers.
“Leading Jewelers Mutual has been the greatest honor of my career. The jewelry industry is filled with remarkable people who pour their passion, creativity, and craftsmanship into everything they do, and it has been a privilege to serve them. I am proud of what our team has built and even more excited about where Mike will take this company next.” – Scott Murphy.
“I’m incredibly excited for what’s ahead. Scott has built an extraordinary foundation – a company with clear purpose, a strong culture, and a bold vision for the future. I’m energized to build on that momentum, and this team has everything it needs to keep pushing our industry forward. I couldn’t be more ready to lead the way.” – Mike Alexander.
“Scott had a clear-eyed vision for what Jewelers Mutual could become — not just a better insurer, but a genuine leader to the jewelry industry. He built something that will serve this industry for the next century. We are deeply grateful for his leadership and proud of everything the team has accomplished under his guidance. We are equally confident in Mike’s ability to lead Jewelers Mutual into its next chapter — his vision and steady hand give the Board great optimism for what’s ahead.” – Robert Reeg, Chair of the Board for Jewelers Mutual.
