Brown & Brown partners with Anthropic, McKinsey and Accenture

Brown & Brown announced the next phase of its enterprise technology transformation: becoming an AI-first enterprise.

The company is building AI as a “foundational enterprise capability,” designed to quickly scale across the business while empowering local teams to address customer and operational needs.

The broker is entering the next phase of its AI journey following gains realized in initial pilot projects. To do this, the company has selected Anthropic, McKinsey & Company and Accenture as partners, combining expertise in “frontier” AI, business transformation and governance to establish the guardrails, operating discipline and execution model needed to scale AI responsibly across the enterprise.

The company will ultimately deploy Anthropic’s Claude across its 23,000 teammates and integrate AI into end-to-end workflows supporting customer service, operations, technology and corporate functions. Brown & Brown will also deploy Claude Code across its entire software engineering organization to reimagine and implement an AI-enabled software development lifecycle.

“Our teammates are Brown & Brown’s greatest differentiator, and we view AI as an enabler of their experience, specialization and judgment — not a replacement for it. By responsibly implementing AI across our business, we can help teammates spend more time advising customers, building relationships and delivering the specialized solutions that set Brown & Brown apart. To do this well, we are bringing together the right mix of internal leadership and external partners who are leaders in this space.” – Powell Brown, president and chief executive officer of Brown & Brown.