Synchrony and Figo partner to streamline claims reimbursement

Consumer financial services company Synchrony Financial announced a new partnership with Figo Pet Insurance to expand its pet health reimbursement solution.

Individuals who have both a Figo Pet Insurance policy and a CareCredit health and wellness credit card can use their CareCredit card to pay upfront for their pets’ medical expenses at veterinary practices in the CareCredit network. When submitting their claim through Figo, they can choose to have the reimbursement sent directly to their CareCredit account. Once Figo processes and approves the claim, the eligible reimbursement amount is automatically applied to their CareCredit balance.

Synchrony has similar partnerships with Pets Best, and Pumpkin.

“We believe rising costs should never impede pet owners from seeking the care their pets need. Integrating Figo into our network marks an important milestone as now more than 1.2 million insured policyholders nationwide have access to CareCredit Claims Reimbursement technology, a significant expansion of our ability to provide pet owners with an efficient and accessible method for handling financial challenges. This simple reimbursement solution can decrease the financial stress related to managing pet care costs, allowing pet owners to focus on what truly matters – their pet’s health. Given the overwhelming success we’ve already seen with this technology, we’re thrilled to roll it out with Figo.” – Jonathan Wainberg, Senior Vice President and General Manager, Pet, Synchrony.

“At Figo, we’re committed to championing happier, healthier lives for pets, and to make caring for them as stress-free as possible. We’re committed to offering flexible, reliable coverage and lightning‑fast claims, and our partnership with CareCredit strengthens that promise. By giving pet parents a direct, easy way to apply eligible reimbursements to their CareCredit account, we’re helping create even more financial flexibility—whether it’s for routine vet visits or unexpected emergencies. This new solution brings added peace of mind to families who want to focus on their pets’ well‑being, not the paperwork.” – Vandana Venkat, Head of Figo Pet Insurance.