Brown & Brown selects Certificate Hero to modernize COI workflows

Brown & Brown has partnered with Certificate Hero to automate and streamline its certificate of insurance (COI) issuance process. The SaaS platform integrates with Brown & Brown’s existing systems to reduce manual tasks, improve delivery speed, and boost accuracy.

The move supports Brown & Brown’s focus on operational efficiency and enhanced customer experience. For Certificate Hero, the deal marks another step in its push to modernize certificate workflows with scalable, intelligent automation.