Hiscox appoints Alexandra Furth as Head of Claims in the US

Hiscox announced the appointment of Alexandra Furth to Head of Claims in the US, effective March 10. Furth joins Hiscox from AIG, and will report to Mary Boyd, CEO of Hiscox USA, as well as Steve Parry, Group Claims Director.

Furth will lead Hiscox USA’s claims practice. With over 20 years of claims and legal leadership experience, most recently serving as AIG’s Head of Casualty Claims, Furth is a proven builder and developer of highly effective claims teams. Prior to AIG, Furth held Deputy General and Corporate Counsel roles with Liberty Mutual, the University of Massachusetts and Resolute Management. Furth started her career at Ropes & Gray LLP, and earned her Juris Doctor degree from University of Pennsylvania, and Bachelor of Arts degree in Political Science from Williams College.

“When something goes wrong and your business – your life’s work – is threatened, a friendly, empathetic, and highly efficient person on the other end of the claims phone line can make an awful day, a whole lot better. At Hiscox, we understand that business owners already have enough weight on their shoulders and so when they need to make a claim, we aim to ease that burden as much as possible. Alexandra is an inspirational leader who is not only proven in building industry-leading efficiency within claims teams but also enabling engaged people who can skillfully navigate difficult scenarios and deliver excellent customer service. We’re thrilled to welcome Alexandra to the Hiscox USA team and for her to lead the next chapter of our claims journey.” – Mary Boyd, CEO of Hiscox USA.