QBE North America appoints Lauren Finnis as SVP of Distribution
QBE North America announced the appointment of Lauren Finnis as Senior Vice President of Distribution.
Based in Chicago, Finnis will work closely across the distribution function globally to deliver on our customer strategic priority, while partnering across North America to strengthen our distribution channels to support growth, drive service excellence, and refine and improve our broker and customer data insights.
“Lauren brings a wealth of experience across the insurance value chain. Her deep expertise and passion for service excellence will be invaluable as we aim to elevate the customer experience and enhance trading relationships across our Specialty and Commercial businesses in North America.” – Julie Minor, Global Head of Distribution, QBE Insurance.
Finnis’s experience includes roles in distribution, underwriting, pricing and claims with insurance carriers and brokerage firms. Throughout her career she has consistently leveraged data and technology to enhance customer relationship management. Finnis joins QBE from Willis Towers Watson, where she served as Head of Commercial Lines in their insurance consulting and technology practice. Prior to that, she spent over a decade on the carrier side with large US and global insurers.
Finnis holds a bachelor’s degree in business administration and journalism from the University of North Carolina at Chapel Hill and a master’s degree in accountancy from Vanderbilt University.