GloveBox pioneers the “CXP” as a next-generation system for independent agents
The Client Experience Platform, or “CXP”, is a system that provides agencies with an efficient way to deliver client services. The platform includes tools that empower clients to manage their insurance policies and effectively work with their agency and carrier. This self-service approach reduces the service burden on agents and allows them to focus on more strategic tasks.
GloveBox, a mobile and web-based self-service platform, has introduced the CXP as a new vertical and established the technology as a core system for independent agents.
“In the modern age of insurance, client experience is the ultimate catalyst,” says GloveBox CEO Ryan Mathisen. “Any agency using a CXP will realize its efficiency, enhanced client relationships, and increased revenue opportunities. By offering an all-encompassing self-service platform, the client expectation is met and finally levels the playing field for independent insurance agents.”
As the Client Experience Platform grows in popularity, its functionality will continue to provide effective ways to buy and service insurance.
For more information on the Client Experience Platform, please visit the CXP website at glovebox.com/cxp.