Zurich UK consolidates commercial and retail distribution teams

Zurich UK  has consolidated its commercial and retail distribution teams into one unit to create a one-stop shop for brokers accessing the business.

After taking on board feedback from their partners, Zurich has structured the newly created team so that brokers have a single point of contact to help them navigate all aspects of the business.

The team will be led by Jacqui Kelly, Head of Sales and Distribution, who will report to David Nichols, Head of Retail, and Frank Streidl, Head of Commercial UK.

These changes do not impact their Customer Team. Bernadette Hackett will continue to lead this critical element of their commercial proposition and remains part of the Commercial Leadership Team.

“This new structure will allow for multiple access points into the business, with a single account manager in each case guiding brokers through their journey. The team is now structured to work closely and deliver success with the distribution channels they are aligned to, allowing us to react quickly in the marketplace and meet tomorrow prepared.” – David Nichols, Head of Retail.