SoundHound AI to acquire LivePerson in a $43 million all-stock deal

SoundHound AI has agreed to acquire LivePerson . The transaction includes an equity value of $43 million, with SoundHound gaining access to LivePerson’s enterprise customer base and its platform that handles around one billion messages per month.

LivePerson was founded in the U.S. 30 years ago and went public on NASDAQ in 2000 at $8 per share, just before the dot-com crash. The stock peaked during the pandemic and now trades around $3.

The combined company will serve customers across more than 30 countries, including major banks, airlines, automakers, and telecom providers.

SoundHound expects the deal to expand its reach into digital customer service and create cross-sell opportunities by offering voice AI to LivePerson clients and messaging capabilities to its own base. The company projects a path to $500 million in revenue based on the existing customer base, with the transaction expected to close in the second half of 2026.

SoundHound has at least one insurance client. French wholesaler Apivia Courtage, part of AEMA Group, works with SoundHound AI to deploy Amelia 7, an agentic AI platform that automates contact center calls and tasks such as identity verification, contract updates, and meeting scheduling, following a prior rollout that increased productivity by 20%.