Shift Technology and AXA renew partnership across 15 countries

Shift Technology and AXA  have renewed their strategic partnership for five years, extending a collaboration that spans 15 countries across Europe, Asia, and Latin America.

The companies began working together in 2016, deploying AI decisioning systems across claims, fraud detection, and underwriting. According to the announcement, the technology has helped AXA identify organized and opportunistic fraud while accelerating legitimate claims processing.

AXA will continue using Shift’s insurance focused AI platform as part of its broader digital transformation strategy. The insurer said the technology supports operational efficiency, improves fraud detection, and enhances customer service.

The partnership aligns with AXA’s “Unlock the Future” strategy for 2024 to 2026, which focuses on scaling digital innovation and expanding the use of AI across its operations.