Santander Bank adopts digital mortgage solution from Roostify

Santander Bank announced it is partnering with Roostify on its digital home lending platform. The platform offers a loan application and fulfillment process for home buyers and owners during a purchase or refinance. Customers are able to submit a loan request online, share documents digitally and securely, and receive real-time status updates, including outstanding action items, from application through to closing. The new tool allows the Bank’s lending team to more easily transfer information and communicate more effectively with customers, driving quality and efficiency in the loan origination process.

“This new lending platform, which we’ve branded EZApply, is just that – easy to use. We want to simplify banking, and digitizing our mortgage and home equity process streamlines the whole lending flow and helps us customize how we engage with our customers based on their specific needs. We have received positive feedback from customers who have told us how much they appreciate the ease of uploading the required documentation through EZApply, as well as the reminders and email notifications that keep them informed on the progress of their loan throughout the entire process.” – Pierre Habis, Head of Consumer and Business Banking at Santander Bank.

“Information exchange is a vital part of the home buying experience, and it can be a game-changer when done right. We’re confident that this solution will provide Santander’s customers with a modern, improved way of applying for and closing a mortgage or home equity loan and deliver transparency to both the customer and lending team from start to finish, for an optimal experience.” – Rajesh Bhat, CEO and Co-Founder of Roostify .