Santalucía Seguros Selects FRISS To Better Serve Customers

MADRID, SPAIN- Santalucía Seguros, established in 1922, continues to focus on innovation within the insurance industry, selecting FRISS as their fraud detection and risk mitigation solution. Their onboarding with FRISS is part of Santalucía’s greater objective to improve customer service while making the industry as a whole more honest and transparent, an aspiration almost identical to that of FRISS.

Santalucía’s choice will give them access to FRISS’ state-of-the-art AI, offering them real-time results through underwriting, claims, and SIU. They will be able to take advantage of FRISS’ end-to-end solutions enabling them to combat fraud through advanced knowledge of both the industry and latest technology. This will lead to even higher quality service for their policyholders through expedited policy application acceptance and claims payouts.

This partnership will allow Santalucía to reap all the benefits of the most widely adopted fraud detection tool for P&C insurance companies worldwide. FRISS brings with them a team of trusted advisors with decades of industry knowledge to accompany Santalucía throughout the project to yield the best possible results. In addition to predictive models, the FRISS solutions will also provide a network viewer, data mining, and external data integration, giving further value to the initial information provided by Santalucía.

“We are proud to be a part of the evolution and growth of Santalucía, a leader of innovation when it comes to combining modern insurance with unparalleled customer service,” shares FRISS Manager of Iberia, Raúl Fernández Villota. “The thorough collaboration between both teams with the united goal of defeating fraud, is one major step towards a more honest industry.”

This partnership represents a great milestone for FRISS’ expansion into Iberia, and for Santalucía’s consistent improvement of services for its clients.


FRISS is 100% focused on automated fraud and risk detection for P&C insurance companies worldwide. Their AI-powered detection solutions for underwriting, claims, and SIU have helped 200+ insurers grow their business. FRISS detects fraud, mitigates risk, and supports digital transformation. Insurers go live within 4 months, realize up to 10 times ROI and an 80% increase in straight-through-processing of policy application and claims. FRISS solutions help lower loss ratios, enable profitable portfolio growth, and improve the customer experience. For more information, please visit

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