RetailFirst shifts MGA relationship from Summit to ISC

RetailFirst Insurance Group is changing managing general agencies for its workers’ compensation business.

RetailFirst and BusinessFirst Insurance Company will transition their MGA relationship from Summit to Integrated Specialty Coverages (ISC) beginning in the third quarter of 2026. RetailFirst and Summit said the decision to end their relationship was mutual.

Summit, a member of Great American Insurance Group, will continue serving as MGA during the transition. Policies it underwrote for RetailFirst and BusinessFirst will remain with Summit through expiration, while Summit will continue managing claims tied to those policies for three years after the transition period ends.

The change does not affect business Summit manages for its affiliated carriers, including Bridgefield Casualty, Bridgefield Employers and Bridgefield Indemnity.

RetailFirst and BusinessFirst provide workers’ compensation insurance to more than 11,500 businesses across Florida, Georgia, Indiana, Kentucky, North Carolina, South Carolina, Tennessee and Virginia. Both carriers hold an A- financial strength rating from AM Best.

The move adds another insurance relationship for ISC , which will take over MGA responsibilities for the two carriers during Q3.