Petco partners with Nationwide

Petco Health and Wellness Company and Nationwide announced plans for a multi-year partnership to co-develop integrated and affordable pet health, wellness and protection solutions for every stage of a pet’s life.

These new offerings, expected to be available in 2023, will focus on end-to-end pet care fulfilled through Petco’s pharmacy, veterinary hospitals or clinics, and other health and wellness offerings, including Petco’s Vital Care program. Coverage will include routine preventative care like vaccinations and unexpected medical needs related to accidents or serious illnesses. Petco insurance offerings available to customers and Petco employees are expected to be delivered exclusively through Nationwide pet insurance in the future.

Currently, Petco offers pet insurance underwritten by United States Fire Insurance Company, a Crum & Forster company. In June, JAB Holding Company announced that it will acquire all of Fairfax’s interests in Crum & Forster Pet Insurance Group and Pethealth, including all of their worldwide operations.

“Receiving the medical support pets need throughout their lives is critical for both pets and their families. The customized, data-driven pet insurance solutions we’re developing in partnership with Nationwide will be designed to expand families’ access to Petco’s full range of pet care services, giving them longer and healthier lives together.” – Petco SVP Omnichannel Customer Experience, Jenny Wolski.

“Forty years ago, Nationwide issued the first pet health insurance policy in the U.S. for TV’s Lassie. For every year since, more customers have trusted us to protect their pets than any other insurer. Sustaining our market leadership has been driven by continuous, customer-focused innovation — including as the first to offer voluntary benefits plans, avian and exotic coverage, telehealth, and preferred pricing on prescription drugs. Our partnership with Petco is another game-changing move that will reshape the pet care industry by expanding access to care, delivering actionable health insights, and improving outcomes for millions of pets and their families.” – Nationwide pet insurance president and chief pet officer Heidi Sirota.

“With a growing number of pets in U.S. homes, and a need and desire from their loving families for them to live as healthy and happy as possible, expanding pet parents’ access to the care that supports all elements of a pets’ whole health — including access to veterinary care as well as physical, mental, social and home health — is a key component of Petco’s focus on purpose-driven performance. Nationwide’s proven track record of enabling extraordinary care for millions of pets is perfectly aligned with our mission of improving lives. With our combined efforts focused on what’s best for pets, we aim to streamline the pet insurance process not only for our customers but the veterinary community at large.” – Dr. Whitney Miller, DVM, MBA, DACVPM and chief veterinarian at Petco.

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