Peel Mutual to launch Hi Marley

Peel Mutual, one of the largest members of the Ontario Mutuals, has launched Hi Marley to continue to deliver an outstanding customer experience built on trust.

Peel Mutual is leveraging Hi Marley to assist in their auto, home and business claims teams. Their aim is to be the first insurance carrier offering Hi Marley in Canada is differentiating them through dedication to their insureds. They seek to provide a seamless and simple texting solution for their policyholders and offer modern-day technology advancements for their claims adjusters.

The Hi Marley platform addresses a significant industry issue of phone tag by connecting carriers and customers through two-way texting. They can communicate and exchange pictures and documents, while the insurance-specific AI enables the process. Carriers can start with zero IT effort, delight customers with exceptional service and resolve claims faster. After successful results with US insurers, Hi Marley is now available in Canada.