On Self(ie) and Selfie

Back in May, Carlsbad, CA-based ACD (AutoClaims Direct) announced the launch of  Self(ie), an enhanced version of the company’s photo estimating solution to speed up the processing and resolution of claims.

Here’s How it Works: When a claim qualifies for photo estimating, ACD sends a Self(ie) link to the vehicle owner through a text message or email. Customers are then guided step-by-step through a smart user experience and all photos are immediately transmitted back to ACD allowing appraisers to assess the extent of damage and complete estimates in as little as one hour.

“We have met and interviewed a multitude of insurance carriers to discover their pain points with current products on the market and where they fell short. We focused on what their digitally empowered customers wanted in a self-service product. The answer? Simple, easy, accurate and fast” – CEO of ACD, Ernie Bray .

PS. Speaking of selfies, it’s been a year since the launch of L&G’s SelfieQuote tool.