New York Life appoints Deepa Soni as chief information officer

New York Life Insurance announced the appointment of Deepa Soni as executive vice president and chief information officer. Reporting to New York Life Chair, President & CEO Craig DeSanto, Soni joins the company’s Executive Management Committee and will oversee enterprise technology, cyber, data, artificial intelligence and New York Life Ventures, the company’s venture capital arm.

Soni brings more than two decades of experience driving technology transformation in financial services. She most recently served as chief information and operations officer at The Hartford, where she advanced AI/machine learning, data and digital strategy, while also overseeing business operations including enterprise call centers, underwriting support and servicing. She previously held senior technology leadership roles at BMO Financial Group, M&T Bank and KeyBank.

“Deepa is a distinguished technology leader with deep experience driving digital transformation and innovation in the financial services industry. We are thrilled for her to join the New York Life executive team as we continue to advance our technology, data and AI capabilities in support of our agents and advisors, clients and employees.” – Craig DeSanto.

“I’m honored to join New York Life at this moment of accelerated transformation. The company’s unwavering commitment to purpose, integrity and innovation resonates deeply with me. I look forward to collaborating across the organization to advance digital and AI capabilities to empower agents and advisors, deliver exceptional customer experiences and create enduring value for policy owners.” – Deepa Soni.