Matmut renews partnership with Zelros for three more years

French insurer Matmut has renewed its partnership with Zelros, an AI and Generative AI provider for insurance, for another three years.

The collaboration will integrate the Zelros co-pilot into employees’ daily tools while ensuring security and regulatory compliance.

Zelros will be integrated into Salesforce CRM to assist call center agents in advising customers on home and auto insurance. It will also automate key tasks, including policy reading and data extraction from supporting documents.

These enhancements aim to provide faster and more accurate responses for both employees and customers.