Marsh develops new generative AI tool

Marsh McLennan announced the launch of LenAI, a new generative AI tool that was developed by the company’s Dublin Innovation Center in collaboration with Oliver Wyman Digital and is available to more than 85,000 colleagues worldwide.

The new tool was built on technologies from Microsoft and OpenAI and allows colleagues to be more productive and have “greater impact in their client work,” among other things. Early adopters at Oliver Wyman self-reported saving an average of eight hours per week when using the tool. Additionally, they reported spending 20% less time on simple, repetitive tasks and reallocating that time toward more complex tasks.

“We have some of the brightest minds in business working across our four businesses and a collaborative culture. When it came time to introduce the tool, we were able to deploy it quickly and securely. Since its full launch recently, LenAI has been a game changer for our teams, enabling them to work smarter for the benefit of our clients.” – Paul Beswick, SVP and global chief information officer, Marsh McLennan.

“We know AI has the potential to help our clients increase their productivity, transform complex and expensive processes, and do other things that were out of practical reach until now. We’ve always been at the forefront of helping our clients leverage the latest technologies even within highly regulated industries, and AI is no different.” – Vivek Sen, partner, head of digital, Oliver Wyman, Americas.