Luko launches home teleconsultation service
Paris-based smart home MGA Luko has launched Doctor House, a free home-checkup service via teleconsultation, professional advice and supporting tutorials.
“During this period, we carried out all our remote and video expertise for home insurance, and were called upon to help our policyholders repair small claims, in particular water damage. After deconfinement, our users continued to ask us for this remote support and to ask us questions that go beyond the scope of the insurance contract and claims, ranging from advice on maintenance and prevention to insulation and more sustainable practices.” – President and Co-founder, Luko, Raphaël Vullierme.
The service allows to review locking system, windows, electrical network, plumbing, heating and can even provide an analysis of renovation projects and cost estimates. Finally, at the end of each consultation, if the insured is looking for a skilled worker, Luko will provide a recommendation.