L&G expands digital claims to single and over 50s life policies

Legal & General has expanded its digital claims offering to include single life and over 50s life insurance policies, allowing beneficiaries, trustees, and estate executors to submit claims online through a new portal.

With this addition, all of L&G’s retail protection products now support fully digital claims, reducing timelines and improving transparency for claimants.

“The death of a loved one is an immensely challenging and uncertain time, which is why we’re committed to making the claims process as efficient and transparent as possible. It’s so important for people to have the flexibility to navigate the often-difficult claim journey in the way they want to, at a time that suits them. We’re proud to see how our digital claims offering has driven better customer outcomes, and the digitisation of single and over 50s life claims will help improve the experience of many third-party claimants throughout the claims process.” – James Shattock, Managing Director of UK Protection, L&G.