Introducing ERGO’s new modular motor insurance
ERGO has launched a new auto insurance product that’s supremely customer-friendly, clearly structured and with no “nasty surprises.”
“While developing these new products we focused on what our customers want. And to ensure that there are no nasty surprises if a policyholder needs to claim we have included a comprehensive range of cover services in the basic coverage.” – Mathias Scheuber, Chief Executive Officer of ERGO Versicherung AG.
The basic coverage offers a range of services, including extended windscreen damage cover with replacement vignettes or interior cleaning after glass breakage, no new-for-old deduction and insurance against animal bites including consequential damage.
With a choice of intuitive modules, customers can tailor the insurance coverage to their individual requirements.
Add-ons include a discount for using an authorized car workshop, roadside assistance, replacement car plus and 12 months’ value protection. By using an authorized workshop, customers can save 20% of the comprehensive coverage amount and benefit from many services in the event of a claim.
The Best tariff additionally offers a longer value protection option (24 months) and no-claims discount protection.
Finally, policyholders enjoy a digital claims process and can use the “Claim Tracker” feature to view the current status of their claim.
In many cases, claims are paid out “soon”. If repairs are needed, the workshop service includes a free collection and return service and a replacement vehicle. Policyholders can select their car repair workshop online when they submit their claim and details of the damage are automatically transmitted to this workshop.