Hot off the press: Majesco on what small businesses want
IT services provider Majesco has just complied a report titled “The Rise of the Small-Medium Business Insurance Customer: Shifting Views and Expectations. Is Your Business Ready?”, where it captured the views and expectations of small businesses.
A la ‘smile you’ve been covered’, the report mentions: Ask Kodiak, Bolt, Bunker, Cover Your Business, Starr Insure, Bunker, Trym and other commercial insurance brands Coverager tracks here.
Fast five below.
1. In the #s.
2. 40 is the new 20.
3. The smaller the business, the harder to research, buy or service insurance
4. The smaller the business, the less loyal it is
Cue: insurance is a commodity. That’s my take.
Because sometimes it’s good to state the obvious. This is the gist of the report.
Bonus. Agents Rule.
Agents and brokers continue to be the dominant channel for insurance purchases, followed by insurers.
Access the full report here.