HDVI announces new in-house claims capability and additional market expansion

HDVI , a commercial auto insurance provider, will process claims in-house. The company also launched its insurance products for commercial trucking fleets in Oklahoma, effective July 1.

“HDVI understands the significant impact claims processing times can have on fleets. An efficient claims process ensures damaged vehicles are repaired or replaced promptly, minimizes downtime, and reduces the financial burden by providing timely reimbursement for repairs, medical expenses, or property damages. By utilizing telematics data, our team can offer a more precise account of the accident, aiding in the determination of fault and the extent of the damages incurred, which can reduce the likelihood of fraudulent claims and ensure efficient, fair claim resolution” – Karla Ferguson, director of claims.

Fleets can use post-accident telematics and data to understand shortcomings and take corrective actions to avoid future claims, reduce downtime, and save money. Every HDVI customer gets partnered with a fleet services representative to help build and maintain a safety-first culture and get the most from their efforts.

The company also announced its expansion into Oklahoma, where fleets can get its competitively priced insurance solution with broad coverage, flexible payment terms, and enhanced coverage options. HDVI’s Safety Lookback™ analyzes fleets’ telematics data from the past 90 days when the policy is first quoted. Fleet customers can earn immediate discounts that can be applied at the start of the policy period if the data shows strong safety performance, and they can achieve a discount of up to 20% in year one.

HDVI is currently available in 20 states, including Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Illinois, Indiana, Michigan, Minnesota, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, and Wisconsin. The company expects to operate in 30 states by the end of 2023.