HDI Global unveils Xcelerate29 strategy
HDI Global introduced a new four-year strategy, Xcelerate29, aimed at expanding its international footprint, strengthening underwriting performance, and increasing profitability through 2029.
The plan focuses on selective growth in key markets, with North America identified as a priority alongside Southeast Asia and the Middle East. The insurer also intends to expand its specialty lines, including aviation, crisis management, surety, and credit insurance.
HDI Global said it will reinforce technical discipline through standardized underwriting and claims practices supported by data and process controls. The company is also deploying artificial intelligence across underwriting and claims, including risk analysis, document processing, and faster first notice of loss, while keeping final decisions with human underwriters.
“We are currently implementing several AI-supported processes in underwriting and claims. They free up employees’ time for higher-value tasks, accelerate processes, and increase consistency in decisions. Final decisions remain with people, following the motto: human driven – AI powered.” – Dr Edgar Puls, CEO of HDI Global.
The strategy builds on recent financial momentum. In 2024, the corporate and specialty insurer exceeded €10 billion in insurance revenue for the first time, reported a combined ratio of 90%, and increased EBIT by 57%.
HDI Global is part of the Talanx Group and operates in more than 175 countries.
“In recent years, we have consolidated our position as a leading global Corporate & Specialty insurer through expertise across our entire value chain, reliable services and a partnership-based collaboration with our clients. With Xcelerate29, we are taking our ambition to the next level. We are embedding innovation in our core processes and investing selectively in regions and lines where we create the greatest added value for our clients, brokers, and investors. Our goal is to understand the individual needs of our clients and brokers, develop individual solutions and deliver tangible added value. Not least due to our cross-border expertise, we are one of the world’s five largest providers of managed International Programmes. We will further strengthen this position as part of the new strategy.” – Dr Edgar Puls.
