Guidewire announces Docusign for PolicyCenter and ClaimCenter
Guidewire announced the availability of DocuSign for PolicyCenter and ClaimCenter, new integrated solutions that help P&C insurers streamline agreement workflows, reduce manual effort, and improve customer and agent satisfaction through faster digital service. By acquiring and implementing Docusign’s electronic signature technology directly through Guidewire, insurers can simplify procurement, accelerate deployment, and process policies and claims faster to deliver measurable business impact.
“The results we’ve seen with Guidewire and Docusign have been nothing short of remarkable. Within the first six months, we reached more than 80% straight-through processing—an achievement that continues to impress us.” – Tim Hays, Vice President and CIO, Mountain West Farm Bureau.
Docusign for PolicyCenter and ClaimCenter addresses a long-standing challenge in the insurance industry: the time-consuming, error-prone processes associated with paper-based agreements and signatures. With 75% of insurance customers willing to switch providers for a better omnichannel experience, this partnership helps insurers meet evolving customer expectations in an increasingly digital world.
“Policyholders today expect the same digital convenience from their insurers that they experience in other areas of their lives. Digital signatures are no longer optional—they’re essential for keeping pace in a competitive market. By integrating Docusign into our platform, we’re enabling insurers to streamline agreement processes securely and efficiently, all within the Guidewire ecosystem and through a single trusted partner.” – Will Murphy, Vice President, Marketplace and Technology Alliances at Guidewire.
“Integrating Docusign directly into Guidewire’s systems empowers insurers to digitize and streamline customer agreement authorizations—such as claim approvals, policy updates, and coverage confirmations—into a secure, convenient experience. Together with Guidewire, we’re helping P&C insurers move faster, operate more efficiently, and build deeper, more trusted relationships with their customers.” – Scott Harrison, Vice President of ISV Partnerships at Docusign.
