FRISS and MSG Nexinsure partner for distinct claims handling

FRISS, the world’s most implemented AI-powered fraud, risk and compliance solution provider for P&C insurers worldwide, and msg nexinsure, an independent provider of insurance core solutions, today announced they signed a partnership for distinct claims handling. 

The partnership is focused on making the lives of the claims handler easier, by showing a comprehensive overview of all risks attached to a claim directly in msg.P&C Factory. This allows them to process more claims, decrease claims leakage, and ensures flexible straight-through processing for sincere claims. This way, claims handlers can focus on providing excellent service to those customers that are in need of support, while at the same time bad risks are flagged for further investigation.  

“Via our standard software msg.P&C Factory, we provide insurers end-to-end (E2E) processing of all core business processes and support the digital transformation in all areas. In claims management, we are pleased to be able to connect our customers to a highly innovative and automated AI solution for fraud detection through our partnership with FRISS,” states Thomas-Michael von Zelewski, Head of Sales at msg nexinsure. 

“By offering end-to-end support through the full policy lifecycle, FRISS’s focus is to stop fraudsters before they harm sincere customers. Thanks to our partnership with msg nexinsure, insurers can leverage the instant-on combination of powerful AI, fraud schemes and internal and external data sources and expert knowledge rules straight from their robust core solution,” says Bas de Graaf, Global Partner Manager at FRISS. “This ensures trust, as insurers get to see holistic views of risks for each incoming claim, while staying fully compliant throughout the process. I’m eager to start assisting msg nexinsure’s customers in their digital transformation and re-invent their customer journey.” 

About msg nexinsure 

As an IT service provider, msg nexinsure ag (a part of the msg group of companies) offers sustainable software solutions for the insurance industry. We are marketing the msg.Insurance Suite together with our sister company msg life, under the newly established joint branding msg insur:it. The market-leading msg.Insurance Suite forms a complete end-to-end-based insurance platform for all departments, with fully cross-sectional systems and prefabricated template solutions in a product-centric architecture. 

As part of the msg.Insurance Suite, the msg.P&C Factory takes a product-centered approach that enables insurance companies to quickly and flexibly develop innovative, target group-oriented products and insurance packages. The system is designed to help you develop products, optimize your sales management, manage insurance applications and portfolios, and to process claims. The complete solution is built around several predefined, flexibly configurable sample products for the respective business segments. It supports the entire product life cycle: from product modeling to inheritance, simulation, versioning, testing and release. 


FRISS is 100% focused on automated fraud, risk and compliance solutions for P&C insurance companies worldwide. Their AI-powered solutions are available for Underwriting, Claims, and SIU, offering support for full end-to-end digital processing.

With over 300 implementations across more than 40 countries, FRISS is seen as a trusted advisor, guaranteeing a safe digital transformation for all of their customers, and unique tailoring of solutions to fit their specific needs. Carriers can expect a seamless integration and products that provide a quick time to value (TTV). 

Now, with $65 Million from their Series B funding round in 2021, FRISS will be able to continue offering their customers state-of-the-art technology to guide carriers through an ever-changing fraud landscape. For more information, visit

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