Farmers Introduces On-Demand Towing Technology in State #35

Farmers Insurance has recently introduced a new roadside assistance experience for its customers. The tool, a white label solution of towing app HONK – uses tech to identify and dispatch the closest service vehicle instantly, provide real-time notifications, and even a live progress map. “Farmers is constantly seeking new and innovative ways to meet the rapidly changing needs of today’s increasingly connected consumers” –  Farmers Insurance chief claims officer Keith Daly.

Bottom Line: now available in Ohio.  Did you know? In 2017, Farmers began piloting the use of drones for property claims assessments, and introduced Signal smartphone app which monitors distracted driving and allows users to see where and when they get distracted.