ERGO partners with CamCom
ERGO has partnered with CamCom to deploy an AI-based visual inspection solution. The technology will be used to automate and accelerate damage assessments, aiming to improve efficiency and accuracy in the claims process.
Founded in 2017, CamCom specializes in identifying and assessing defects, damage and distortions on almost all types of surfaces. For this, the company’s proprietary Large Vision Model was trained on datasets with over 450 million customer-validated images to accurately recognize and contextualize photo and video material.
The cooperation entered into will kick off in the three Baltic states of Estonia, Latvia and Lithuania, where ERGO and CamCom have now rolled out the cross-sector pre-inspection solution in the motor and homeowners’ insurance classes of business. In future, potential ERGO customers intending to take out insurance will thus be able to take photos of their vehicle or dwelling and building with their smartphone camera and submit them directly via the CamCom web app. This will allow any existing damage to be documented, so that it can be taken into account and excluded in the event of a subsequent claim. Here, CamCom’s AI-based solution automatically recognizes the position, nature and severity of damage to vehicles, or whether the pictures submitted are authentic images.
There are also plans for a phased introduction of CamCom’s technology in the motor and homeowners’ insurance classes of business in other European markets in which ERGO operates.
“Good technology is characterized by the fact that it is not only innovative but also practical, customer-friendly and scalable. CamCom’s solution is precisely that, which is why we are very pleased to collaborate with CamCom in the future, not only in India but also in Europe. Together, we offer ERGO customers another flexible, intuitive and digital service, and again make insuring a bit easier.” – Mark Klein CDO ERGO Group.
“We look forward to working closely with ERGO in the future and thereby positioning ourselves as a strong partner for the latest visual inspection services. The strategic partnership not only underscores our commitment to continuous innovation but is also proof of our ability to offer accurate and efficient AI-supported solutions which at the same time meet the needs of the European market.” – Geetha Sham Director and President Europe, CamCom.
