Doubtless appoints Karl Wiley as NA president

Doubtless has appointed Karl Wiley as regional president for North America, effective October 12, 2026. He will oversee the company’s North American operations and portfolio of pet insurance and pet care brands.

Wiley succeeds Kirk Haggard, who is retiring after nearly four decades in insurance. Haggard previously served as CEO of Independence Pet Holdings and helped lead the business’s transition to Doubtless.

Wiley brings more than 30 years of experience across consumer and protection businesses, including roles at Allstate, Shutterfly, Motif, eBay, Alibris and MicroPlace.

Independence Pet Holdings and Pinnacle Pet Group now operate as Doubtless. The organization operates across 10 markets and covers more than 6 million pets.