CSAA Insurance names Opus IVS as its preferred diagnostic partner
Opus IVS, formerly Drew Technologies, has been named as CSAA Insurance Group’s preferred collision scanning solution for its Direct Repair Network. The Opus IVS DriveSafe and ScanSafe scanning solutions meet CSAA IG’s approved billing – allowing shops to improve cycle time while performing pre-scan, post-scan, OE scanning, flash programming, and ADAS calibrations under terms reimbursable by the insurer. This will benefit the shop not only by improving reimbursement rates, but also by keeping more work in the shop that has previously been sent out for 3rd party repair.
“OPUS IVS is proud to be the CSAA IG preferred scanning solution for its Direct Repair Network. Our team has provided OE approved solutions to dealerships and independent repairers for over a decade. Our solutions help collision repair facilities ensure they have the capability for quick scanning, OE approved scanning, programming, and the diagnostic support needed to complete a quality repair – all coupled with the ability to easily document the results. The recent integration of our ScanSafe & DriveSafe products with CCC ONE®, the repair platform in use by thousands of collision repair shops, allows for the automatic transmission of diagnostic results and insurer invoices through the devices’ 4G or WiFi connection. This connection helps us improve the workflow and the in-house capability for collision repairers to return vehicles to pre-accident condition as vehicle technology continues to evolve.” – Brian Herron, President, Opus IVS.
Opus IVS has over 50 in-house software engineers assisting in the development of proprietary diagnostic technology with over 10 patents pending related to remote flash programming, pre- and post- repair scanning, remote technical support, and ADAS calibrations. The Opus IVS remote technical support connects the shop with 100+ brand-specific master technicians to help interpret trouble codes, review OEM service procedures, and provide diagnostic assistance directly through the tool. “Our live repair guidance and remote programming experts give customers what they need to perform complex repairs on high-tech vehicles. We are excited to help lead the collision repair industry into the future of diagnosing, calibrating, and programming advanced vehicles,” notes Herron.
“CSAA Insurance Group is excited to partner with Opus IVS to help our Direct Repair Network facilities best serve our customers. We are committed to helping our customers prevent, prepare for and recover from life’s uncertainties, and partner with organizations that focus on alignment with OEM requirements, and place high expectations on customer safety and satisfaction.” – Dan Tessadri, Manager of Physical Damage Vendor, CSAA Insurance Group.