Cover Genius partners with ShipStation
Cover Genius announced a partnership with ShipStation, the web-based shipping software for merchants owned by Stamps.com, to provide insurance products for ShipStation’s global network of merchants against loss, damage and re-shipment of items both internationally and, at a later date, domestically.
The agreement makes Cover Genius the exclusive partner for multiple geographies, including the UK, Canada and Australia, and will provide coverage for millions of shipments every year. In addition ShipStation’s merchants will have the ability to make claims and receive payments instantly via an automated process for loss notification and declaration of value.
“Providing a customer-centric insurance solution with standardized protection across multiple countries and currencies was critical to our expansion into new markets. Cover Genius’ technology gives each of our merchants a seamless customer experience all the way from protecting the customer shipment through easily processing a claim.” – John Kinny, General Manager of ShipStation.
“Cover Genius is dedicated to putting the customer at the center of the insurance experience as demonstrated by our Net Promoter Score of positive 65, and we’re thrilled to partner with ShipStation as they clearly share our commitment to creating outstanding customer experiences. Our insurance policies protect the customers of the world’s largest online businesses, and we are elated to include ShipStation in our global network of partners that get to leverage our end-to-end insurance solution that delivers world-beating NPS.” – Angus McDonald, cofounder and CEO of Cover Genius.
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