Cogito receives $20 million in funding

Last month, Cogito Corporation , a leader in real-time emotional intelligence solutions, announced it has raised $20 million in growth equity funding. The round includes new investors, such as New York Life Ventures, with continued participation from existing investors, including Salesforce Ventures and Goldman Sachs Growth Equity (GS Growth). Cogito will use this latest investment to create a broader offering for existing customers and continue its accelerated go-to-market strategy, including expansion into new industry segments.

“This funding round underscores that Cogito goes beyond the hype of artificial intelligence and delivers real value to enterprises. We have incredible support from our investors, and their additional investment increases our ability to scale and enhance the productivity, emotional intelligence and well-being of millions of customer-facing professionals.” – Joshua Feast, CEO of Cogito.

This latest investment brings Cogito to nearly $100 million raised to date. When taken in conjunction with strong revenue growth, increases in deployed users and new product innovations, this investment signals a strong future for Cogito and its clients. Cogito’s human aware AI provides objective, real-time guidance for phone professionals, an empathetic experience for customers, as well as unique insights for managers and executives.

“The ability to provide an empathetic human touch is a must for any customer-focused organization. Cogito’s AI has the potential to have a dramatic impact on the future of financial services and beyond. We look forward to partnering with Cogito during this exciting next phase of growth.” – Tim Del Bello, Director at New York Life Ventures.