CCC Intelligent Solutions crosses $1 billion in revenue

CCC Intelligent Solutions hit a major milestone in 2025, surpassing $1 billion in annual revenue—up $350 million since going public in late 2021. The achievement comes as the insurance software platform accelerates its AI strategy, with artificial intelligence now representing roughly 10% of revenue and emerging as its fastest-growing product segment.

CCC delivered full-year 2025 revenue of $1.057 billion, up 12% year-over-year, with adjusted EBITDA of $436 million and a 41% margin. Fourth-quarter revenue hit $278 million, up 13% and exceeding guidance.

Subscription revenue now represents 85% of total revenue, insulating the business from claim volume fluctuations. Gross dollar retention remained exceptionally strong at 99%, while net dollar retention reached 106 in Q4, indicating robust cross-sell momentum.

AI at Scale

Nearly $100 million of annual revenue stems from AI products across more than 125 insurers and 15,000 collision repair facilities.

AI solutions span three primary areas: auto physical damage (Estimate-STP, subrogation, reinspection), disability and workers’ compensation (via the EvolutionIQ acquisition), and casualty claims (MedHub medical synthesis).

Current AI utilization ranges from low single-digit to low double-digit percentages of total claims processed, underscoring the early-stage adoption curve. CEO Githesh Ramamurthy emphasized: “While adoption continues to scale, utilization today ranges from low single-digit to low doubledigit percentages of total claims processed depending on the solution. This dynamic highlights both accelerating customer adoption and how early we remain in the adoption curve, giving us, in effect, a long runway for growth as usage scales.”

EvolutionIQ , acquired in 2025, now serves 9 of the top 15 disability carriers and brought CCC into workers’ compensation—the third-largest P&C line after auto and home. Early cross-sell traction with existing auto casualty customers has begun, with the first MedHub casualty customer signed and several in advanced evaluation.

2026 Outlook and Margin Trajectory

CCC guided for 2026 full-year revenue of $1.147 billion to $1.157 billion (9% growth at midpoint) and adjusted EBITDA of $477 million to $485 million (42% margin). Gross margins are expected to expand toward an 80% long-term target as newer AI solutions scale.

Management sees the insurance industry at an inflection point. Structural labor shortages, persistent medical inflation, and increasing claim complexity create demand for AI automation at scale. CCC’s decade of AI expertise, production deployments, and regulatory-compliant workflows position it as the platform enabling industry-wide AI adoption. “We believe the industry is now entering a phase where AI moves from experimentation to scale deployment and CCC is positioned to be the platform on which that deployment occurs.” – CEO Githesh Ramamurthy.

* While CCC highlights EvolutionIQ as a key driver of its AI growth strategy, a Glassdoor review from an employee paints a different picture: