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Yo Sub Kwon

CEO at Voltaire

Member News

The 5% of Internal GenAI Pilots That Succeed: What We’ve Learned from Insurance Claims Departments

By Yo Sub Kwon ·

A recent MIT report reveals a "GenAI Divide," where 95% of companies fail to get a return on investment from their internally-developed generative AI tools. In contrast, partnering with external vendors yields successful outcomes twice as often.

Member News

Why Property Claims Teams Feel Friction with CCMs — and How AI Is Changing Everything

By Yo Sub Kwon ·

Enterprise CCMs promise control but create friction for the claims department, forcing adjusters into risky workarounds. AI like Voltaire is changing the equation and the outcomes.  

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