Arch Insurance names Nora Deveau chief claims officer

Arch Insurance North America has appointed Nora Deveau chief claims officer, effective August 1.

Deveau joined Arch in 2005 and has held several roles within its claims department. She has served as deputy chief claims officer since 2022.

She succeeds Patrick Nails, who is retiring after 22 years with the company. Nails joined Arch in 2004, became general counsel in 2012 and moved to the claims department in 2018, where he has served as chief claims officer.

Arch Insurance North America includes Arch Capital Group’s insurance operations in the US and Canada.

“Nora is an exceptional leader whose technical expertise and steady, respected leadership style make her uniquely suited for this role. She has built a reputation for her acumen in handling large and complex claims while maintaining a clear focus on delivering for our customers. Congratulations, Nora, on the well-earned promotion.” – Matt Shulman, CEO of Arch Insurance North America.