ADIA backs Sapiens

Sapiens announced that a subsidiary of the Abu Dhabi Investment Authority has taken a significant minority stake in the company as it accelerates its AI strategy for insurers and expands its global footprint.

The investment follows its acquisition by Advent last year and comes alongside the launch of its “Insurance Agentification” program and new AI Customer Experience Labs in London and the US.

The company also relocated its headquarters to London’s Space House, where it opened an AI Customer Experience Lab for insurers to test AI applications tailored to the industry. A second lab focused on the North American market is expected to open later this year.

“AI powered hyper-relevance is the new competitive advantage for insurers, and we are enabling this through agile intelligence and the ability to make decisions at the speed of thought.” – Mike Ettling, executive chairman and interim CEO of Sapiens.