Lyft Takes Part in Allstate’s Continued Mobility Program

Allstate Roadside Services is expanding its relationship with Lyft . The two are working together to pilot an alternative transportation option for select drivers who need to continue to their final destination after their vehicle breaks down.
 
“We’re taking our relationship with Lyft to a new level. We are first-to-market in offering this kind of innovative rideshare option for roadside customers. We are excited to work side by side with Lyft to help get customers back on the road and on their way as quickly as we can” – Pam Dufour, president of Allstate Roadside Services.

The new Continued Mobility Service is unique in the industry – it was launched as a pilot in 2017 to provide service to drivers using one of its luxury OEM brands and Allstate’s Good Hands Rescue service. Traditionally, roadside assistance customers have had to resort to either catching a ride in the tow truck or waiting for a friend or family member to pick them up from the scene of a tow. With Continued Mobility Service, Allstate Roadside Services is giving customers the convenient option to continue on their way with a ride from Lyft.

“We’re excited to expand our relationship with Allstate Roadside Services to provide a convenient on-demand transportation solution for their customers who are in need of roadside assistance. By helping Allstate Roadside Services and their customers get drivers back on the road quickly and efficiently, we’re working towards our mission of improving people’s lives with the world’s best transportation” – David Baga, chief business officer at Lyft.

Allstate Roadside Services first began a relationship with Lyft in 2015, when the ridesharing giant selected Allstate Roadside Services to offer a roadside assistance option to drivers on the Lyft platform. It’s one of several ways that Lyft provides unique programs to benefit the safety and peace of mind of the driver community.

The announcement follows Allstate’s partnership with Waze to provide its users on-demand roadside assistance.