Ohio Mutual launches CrashBay-powered repair program

Ohio Mutual has launched its Trusted Repair Program, powered by CrashBay , connecting people involved in auto claims with a vetted repair network and coordinated support from first notice of loss through completed repairs.

Announced earlier this year and now available, the program gives Ohio Mutual a shared workflow for managing estimates, supplements, re-inspections and communication with repair shops. Insureds and claimants retain the right to choose their repair facility.

CrashBay coordinates the repair process but does not own shops or perform repairs. Its platform serves insurers, fleets, automakers, third-party administrators and repair facilities.

Ohio Mutual said the partnership expands repair options while giving its claims team greater visibility into the repair process.

Based in Bucyrus, Ohio, the insurer distributes property and casualty coverage through more than 500 independent agencies across nine states.

CrashBay is backed by insurance-focused venture capital firm Markd .