Pasito raises $21 million

Pasito, a provider of personalized employee benefits communication and support, has raised $21 million in a Series A funding round led by Insight Partners, with participation from Y Combinator and MTech Capital.

Founded in 2021, Pasito originally launched to help employees better understand their benefits. The startup is now building an agentic AI infrastructure that “powers the next generation of benefits operations.” Its workspace converts unstructured plan and employee census data into a unified data layer, replacing manual plan building and enabling end-to-end automation across sales, quoting, marketing, enrollment, support, and claims. Pasito offers pre-configured engagement agents that generate benefits guides, microsites, highlight sheets, personalized recommendations, plan comparisons, sales materials, customer support answers, translations, and omnichannel communications.

“Pasito is doing for insurance and group benefits what AI-first companies have done for the legal industry. They’ve built an AI-native workspace that re-architects how work gets done in an industry that urgently needs modernization. We look forward to partnering with them in this next chapter.” – Alexandra Lundin, Vice President at Insight Partners.

“Pauline and her team are applying AI to automate what has forever been a manual, error-prone process done by insurers and brokers: Producing employee benefits product information and configuring processes — from quoting to claims — for companies’ benefits workflows. We’re excited to be part of their team.” – Brian McLoughlin, Partner at MTech Capital.

“Carriers and brokers are buried in operational debt, and employees pay the price through higher costs and fragmented, confusing experiences. Pasito replaces that broken infrastructure with a centralized AI workspace and agents that automate the hardest work—accurately, transparently, and at scale.” – Pauline Roteta, Founder and CEO of Pasito.