Zurich North America invests in US Middle Market expansion

Zurich North America is expanding its US Middle Market business to serve additional geographies by adding more than 100 underwriting roles.

Zurich North America set up a Middle Market business unit in 2020 with a mission to make Zurich an industry leader in the space. Zurich Middle Market has since brought in-demand solutions designed to simplify risk management for customers and distributors, including an admitted Primary Products Liability Policy for life sciences companies and My Zurich Broker Concierge, which provides brokers on-demand access to loss runs and transaction status, with or without API integration. Zurich Middle Market also has implemented Smart Renewals, which enable many accounts to be fast-tracked for renewal without a full re-underwriting process.

Lisa Diers, who has been with Zurich for 28 years, has been selected as Head of Onboarding & Development for Middle Market.

“Middle market businesses are a growing force in the U.S. economy, and they aren’t concentrated in just a handful of the largest cities. We want to meet these businesses and their brokers where they are. Our Middle Market business formed as a distinct unit at Zurich five years ago, and the success we’ve had since then validates three of our driving principles – being as close to our customers and brokers as possible, offering them industry-specialized insights from underwriters and risk engineers who know and understand their business, and fulfilling their needs holistically through Zurich’s wide range of offerings, global capabilities and 153 years of financial strength. Investing in this next expansion is the latest way we’re executing on our principles. We take pride in helping midsize businesses protect their people and assets as they build on their own momentum and act on opportunities.” – Alex Wells, Head of U.S. Middle Market for Zurich North America.